1. Introduction

Worksy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using Worksy, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

Name, email address, and phone number
Profile photo and biographical information
Payment information (processed securely through Stripe)
Government-issued ID for worker verification
Physical address for service delivery

2.2 Location Information

With your permission, we collect real-time location data to enable features such as:

Connecting you with nearby workers or clients
Real-time GPS tracking during active jobs
Service area verification

2.3 Usage Information

We automatically collect information about how you use our services, including:

Device information (model, operating system, unique identifiers)
Log data (IP address, access times, app features used)
Photos and content you upload to the platform
Communications between clients and workers

3. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Verify worker identities and conduct background checks
Enable real-time tracking and communication features
Send you technical notices, updates, and support messages
Respond to your comments and questions
Detect, prevent, and address fraud and security issues
Comply with legal obligations
Analyze usage patterns and improve user experience

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Other Users

When you use our services, certain information is shared with other users to facilitate services, including your name, photo, ratings, and location (during active jobs).

4.2 With Service Providers

We share information with third-party service providers who perform services on our behalf, including:

Payment processing (Stripe)
Background check services
Cloud storage and hosting
Analytics and customer support tools

4.3 For Legal Reasons

We may disclose your information if required by law or in response to legal process, to protect rights and safety, or to detect and prevent fraud.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure payment processing through PCI-compliant providers
Regular security assessments and updates
Access controls and authentication requirements

6. Your Rights and Choices

You have certain rights regarding your personal information:

Access: Request access to your personal information
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal information
Opt-out: Unsubscribe from marketing communications
Location: Disable location services in your device settings

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your information within 90 days, except where retention is required by law.

8. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@worksy.ca
Mail: Worksy Privacy Team, 123 Innovation Drive, San Francisco, CA 94105