Your Safety is Our Top Priority

We've built comprehensive safety features and guidelines to ensure a secure experience for both clients and workers on Worksy.

How We Keep You Safe

Worker Verification

All workers go through a comprehensive verification process including ID verification and background checks before they can accept jobs.

Real-Time Tracking

Track your worker's location in real-time using GPS. Know exactly when they arrive, are working, and when the job is complete.

Secure Payments

All payments are processed securely through Stripe. Funds are held in escrow until work is completed and verified.

Insurance Coverage

Every job is covered by liability insurance to protect both clients and workers in case of accidents or damages.

Photo Proof of Work

Workers provide timestamped photos of completed work, ensuring quality and creating a record of service delivery.

24/7 Safety Support

Our safety team is available around the clock to respond to urgent safety concerns and incidents.

Our Verification Process

1

Identity Verification

Workers must provide a government-issued ID and complete identity verification through our secure system.

2

Background Check

Comprehensive background checks are conducted to ensure worker safety and reliability.

3

Skills Verification

Workers demonstrate expertise in their service categories through portfolio review and skills assessment.

4

Ongoing Monitoring

We continuously monitor worker performance, ratings, and feedback to maintain high standards.

Safety Guidelines

For Clients

  • Verify worker profile and ratings before hiring
  • Use the in-app messaging system for all communication
  • Enable real-time GPS tracking during jobs
  • Review photo proof before releasing payment
  • Report any safety concerns immediately
  • Keep pets secured during service appointments
  • Communicate special instructions clearly

For Workers

  • Complete verification process to build trust
  • Take before and after photos of all work
  • Use proper safety equipment for your service type
  • Communicate with clients through the app
  • Report unsafe working conditions
  • Keep emergency contacts updated in your profile
  • Follow service-specific safety guidelines

Report a Safety Concern

If you experience or witness a safety issue, report it immediately to our safety team. We take all reports seriously and respond promptly.