Your Safety is Our Top Priority
We've built comprehensive safety features and guidelines to ensure a secure experience for both clients and workers on Worksy.
How We Keep You Safe
Worker Verification
All workers go through a comprehensive verification process including ID verification and background checks before they can accept jobs.
Real-Time Tracking
Track your worker's location in real-time using GPS. Know exactly when they arrive, are working, and when the job is complete.
Secure Payments
All payments are processed securely through Stripe. Funds are held in escrow until work is completed and verified.
Insurance Coverage
Every job is covered by liability insurance to protect both clients and workers in case of accidents or damages.
Photo Proof of Work
Workers provide timestamped photos of completed work, ensuring quality and creating a record of service delivery.
24/7 Safety Support
Our safety team is available around the clock to respond to urgent safety concerns and incidents.
Our Verification Process
Identity Verification
Workers must provide a government-issued ID and complete identity verification through our secure system.
Background Check
Comprehensive background checks are conducted to ensure worker safety and reliability.
Skills Verification
Workers demonstrate expertise in their service categories through portfolio review and skills assessment.
Ongoing Monitoring
We continuously monitor worker performance, ratings, and feedback to maintain high standards.
Safety Guidelines
For Clients
- Verify worker profile and ratings before hiring
- Use the in-app messaging system for all communication
- Enable real-time GPS tracking during jobs
- Review photo proof before releasing payment
- Report any safety concerns immediately
- Keep pets secured during service appointments
- Communicate special instructions clearly
For Workers
- Complete verification process to build trust
- Take before and after photos of all work
- Use proper safety equipment for your service type
- Communicate with clients through the app
- Report unsafe working conditions
- Keep emergency contacts updated in your profile
- Follow service-specific safety guidelines
Report a Safety Concern
If you experience or witness a safety issue, report it immediately to our safety team. We take all reports seriously and respond promptly.